Service
Reminder + Waitlist Auto-Fill
A cancelled slot triggers an automatic offer to the waitlist, so the gap fills itself instead of staying empty.
Book a call- Built for
- Dental · Medical · Restaurants · Salons
Step by step
THE PROBLEM
A late cancellation leaves a hole in the day that nobody has time to backfill, so the slot — and the revenue — is just lost.
STEP 1
Confirmation & reminder sequence
Clients confirm and get reminded before every appointment.
STEP 2
Waitlist capture
People who want an earlier slot join a waitlist.
STEP 3
Auto-offer on cancellation
When a slot opens, the waitlist gets the offer automatically.
STEP 4
Booking
The first yes books straight into your calendar.
STEP 5
Fill-rate reporting
You see how many cancelled slots were filled again.
THE RESULT
Confirmations and reminders cut the cancellations, and when one does happen the slot is offered to the waitlist automatically and booked by whoever takes it first.
THE NUMBERS
in revenue from 18,000+ waitlist conversions logged by Zenoti's salon and spa customers in 2024 — one vendor's own usage data, not an independently audited industry rate
modeled example for a 20-cancellation/mo salon
Questions
How does Reminder + Waitlist Auto-Fill work?
Confirmations and reminders cut the cancellations. When one does happen, the slot is offered to the waitlist automatically and booked by whoever takes it first.
What is included?
A confirmation and reminder sequence, waitlist capture, an automatic offer on cancellation, booking, and fill-rate reporting.
Who is it built for?
Dental, medical, restaurants and salons.
Can I buy Reminder + Waitlist Auto-Fill on its own?
Yes. Reminder + Waitlist Auto-Fill is a standalone install. You can commission it by itself, or build it alongside other systems as part of an Automation Stack.
How much does Reminder + Waitlist Auto-Fill cost?
Every engagement is scoped and priced per client, based on what you need built. Book a call and we will give you a number.
Related Services
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